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APP iOSOﬃcial Website APP Android 340-00043-02 V ersion 1.0 BP SERIES USER MANUAL DC-COUPLED BATTERY STORAGE RETROFIT No.189 Kun Lun Shan Road, SND, Jiangsu, China. www.goodwe.com servicegoodwe.com Jiangsu GoodWe Power Supply Technology Co.,Ltd TABLE OF CONTENTS 021.2 SAFETY Password admin Then click “OK” Click “Start Setup” to choose your router Then click “Next” 1. Fill in the password of the router, then click “Next” 2. Click “Complete” 10.10.100.253 AdminU Password OK CANCEL Remember the passwordR Device information Firmware verison MAC address Wireless AP mode SSID IP address Wireless STA mode Router SSID Encryption method Encryption algorithm Router Password Start Setup Cannot join the network, may be caused by router doesn t exist, or signal is too week, or password is incorrect Help Wizard will help you to complete setting within one mimute. 1.6.9.3.38.2.1.38 60C5A86033E1 Enable Solar-WiFi 10.10.100.253 Disable WiFi_Burn-in WAP/WAP2-PSK AES WiFi_Burn-in Add wireless network manually Network name SSID Encryption method Encryption algorithm Please enter the wireless network password Password 8-63 bytes show psk Back Next WiFi-Test WPA/WPA2-PSK AES hellogoodwe Note case sensitive for SSID and password Please make sure all parameters of wireless network are matched with router, including password Step 1 Step 2 Step 3 Back Complete Confirm to complete If you still need to configure the other pages of information, please go to complete your required configuration. Click Complete , the current configuration will take effect after restart. Configuration is completed, you can log on the Management page to restart device by Click on OK button. Save success Please select your current wireless network SSID Sec mode Enc type Channel RSSI WIFI Test WAP2-PSK AES 6 54 Back Next Note When RSSI of the selected WiFi Network is lower than 10, the connection may be unstable, please select other available network or shorten the distance between the device and the router. If your wireless router does not broadcast SSID, please click “Next“ and add a wireless network manually. 15 16 PV Master is an external monitoring/ configuration application for GoodWe hybrid inverters, used on smart phones or pad for both Android and iOS system, main functions as below 1. Edit system configuration to make the system work as customer needs 2. Monitor and check performance of the hybrid system 3. Wi-Fi configuration Please download PV Master OPERATION INSTRUC- TIONS from www.goodwe.com 3.3 PV Master APP OPERATION Note All the errors about battery happen only on Lithium battery with BMS communication ERROR MASSAGE 4.1 ERROR MASSAGE AND TROUBLESHOOTINGS The error massages below will be displayed onthe LCD or PV Master App or report by Email if the error really happen OTHERS04 ERROR MASSAGE EXPLANATION REASON SOLUTIONS PV Over Voltage DC total voltage of PV string is too high The total voltage short-circuit voltage of each PV string is higher than the max DC input voltage of the hybrid converter. Check PV string VOC is lower than Max PV Input Voltage of the hybrid converter If VOC of PV string is high, please decrease panels to make sure VOC is with the max DC input voltage of the hybrid converter. Over Temperature Temperature inside of the hybrid converter is too high hybrid converter working environment leads to a high temperature condition 1. Try to decrease surrounding temperature 2. Make sure the installation complies with the instruction on inverter user manual 3. Try to close inverter for 15 mins, then start up again. DC Bus High BUS voltage is over-high / Try to restart hybrid converter, check if it still happens, if not, means it is just an occasional situation or contact GoodWe ◈ PV Input Connection Confirm the connection between BP converter and PV panels polarity /- not reversed, refer to pic 15 ◈ Battery Connection Confirm the connection between BP converter and battery polarities /- not reversed, refer to pic 16 ◈ Smart Meter 3.Make sure PV voltage is higher than 100V to start BP up; 4.Check if total load power is much higher than PV power, or check if Pgrid on GoodWe Portal is always below 0W. 5.Make sure PV voltage is lower than 9*Battery voltage-20V, if not, please decrease panels If everything is OK, but problem still there, please contact GoodWe after-sales services. NOTE Sometime BP may be under standby status for long time, this might result from the sharp change of PV or Load power during a short time“import/export Power“ changed a lot between buy/sell power to grid, battery cannot charge continuously Solution Battery not charge when export power100W Check items 1.Check if there is a fluctuation on load power; 2.Check if there is a fluctuation on PV power on GoodWe Portal. If everything is OK,please contact GoodWe after-sales Services Solution Big Power fluctuation on battery charge/discharge Possible Problems During Operation 1.Make sure the voltage of battery is higher than 50.5V, otherwise battery cannot start BP up.lf battery voltage is OK, but problem still there, please contact GoodWe after-sales services Solution BP not start up with ONLY battery connected 1.Make sure the voltage of PV is higher than 90V; 2.Make sure the connection between BP “TO INVERTER“ and inverter is well-not reversed; If everything is OK, but problem still there, please contact GoodWe after-sales services. Solution BP not start up with ONLY PV connected Make sure the voltage of Grid is higher than 90V, otherwise Grid cannot start BP up. lf Grid voltage is OK, but problem still there, please contact GoodWe after-sales services Solution BP not start up with ONLY Grid connected Check Items 1.Follow the steps as above the last trouble shooting; 2.Make sure the work mode is set to “Day and night mode“. 3.Make sure PV voltage is lower than 9*Battery voltage-20V, if not, please decrease panels; lf everything is OK, but problem still there, please contact GoodWe after-sales services. Solution Import power100W but battery does not discharge Check items 1.It takes 20-30s before battery discharge. 2.Communication between BP and Smart Meter is OK or not; 3.Make sure import Meter power is lower than -100W. a.BP/battery will not discharge unless import Power is lower than 100W; b.lf import Power is lower than 100W, but BP/Battery still not discharge, then please check Smart meter 4.Make sure SOC is higher than 1-DOD;Or if battery discharged to below 1-DOD, than battery will only discharge again when 50C charged to 20 1-DOD /2 if need battery discharge immediately, customer can restart the system If everything is OK, but problem still there, please contact GoodWe after-sales services. NOTE sometime BP may be under standby status for long time, this might result from the sharp change of PV or Load power during a short time“import/export Power“ changed a lot between buy/sell power to grid, battery cannot discharge continuously Solution There is no discharge or output power from BP at night time 17 OTHERSOTHERS 19 20 1. Day and Night modbattery discharge when system need, nothing to do with PV voltage; 2. Night Only modebattery discharge only when PV voltage lower than 100V. Difference on work mode“Day and Night” modeand“ Night Only” mode 1.Open or close it on PV Master APP; 2.Used to activate battery when battery is discharged empty; 3.Only used when there is no battery voltage. “Battery Activate” function 1.BP can ONLY charge when grid is OFF, because inverter cannot work normally without gird. How BP works when grid is OFF 1.Meter power 100W, battery can start to charge; 2.Meter power 45¥ derating Wall bracket Relative humidity 095 Moisture location category Max. operating altitude 4K4H 4000m3000m derating Protection degree IP65 Environment category Outdoorindoor External environment pollution degree Grade1 2 3 Li-lon 50/50 Integrated Integrated 48 23 OTHERS Appendix Protection Category Definition No pollution or only dry, non-conductive pollution occurs. The pollution has no influencePollution Degree ú Normally only non-conductive pollution occurs. Occasionally, however, a temporary conductivity caused by condensation must be expected. Pollution Degree û Conductive pollution occurs, or dry, non-conductive pollution occurs, which becomes conductive due to condensation, which is expected. Pollution Degree ü Persistent conductive pollution occurs, for example, the pollution caused by conductive dust, rain and snow.Pollution Degree ý Pollution Degree Definition Relative Humidity Applied to -20 50¥ Ambient Temperature 4 100 PD3Outdoor Environment Condition Indoor Unconditioned Indoor Conditioned -20 50¥ 5 95 5 85 PD3 PD20 40¥ Environment Category Definition Applies to equipment connected to a circuit where measures have been taken to reduce transient overvoltage to a low levelCategory ú Applies to equipment not permanently connected to the installation. Examples are appliances, portables tools and other plug-connected equipment Category û Applies to a fixed equipment downstream of and including the main distribution board. Examples are switchgear and other equipment in an industrial installation Category ü Applies to equipment permanently connected at the origin of an installation upstream of the main distribution board. Example are electricity meters, primary over-current protection equipment and other equipment connected directly to outdoor open lines Category ý Overvoltage Category Definition Moisture Location Category Definition Level 3K3 4K2 4K4H Moisture Parameters Humidity Range 15100 Temperature Range 040¥ -3340¥ -2055¥ 4100585